Sana Mohammed

AAPC Certified Professional Coder (CPC) · AAPC Certified Professional Biller (CPB) · Project Management Professional (PMP)

Sana Mohammed founded Zaara Solutions to give independent practices the kind of revenue cycle expertise that's usually reserved for large health systems.

Her background spans both sides of the billing relationship. She's managed day-to-day revenue cycle operations and led billing teams directly — running coding accuracy audits, provider credentialing, and reimbursement analysis as a Medical Billing Manager for both a multi-provider behavioral health organization and an independent practice. She's also worked the payer side, in provider relations and network operations for Blue Cross Blue Shield and Oklahoma Complete Health, resolving escalated claims issues, training staff on compliance standards, and partnering directly with practices to fix the workflows causing denials in the first place.

That dual perspective is the point: Sana has seen exactly where claims get stuck on the payer side, and exactly how the day-to-day chaos of running a practice makes it hard to fix on the provider side. She holds AAPC Certified Professional Coder (CPC) and Certified Professional Biller (CPB) credentials, is a certified Project Management Professional (PMP), and has hands-on experience across Epic, Oracle Health, AdvancedMD, and EDI/provider portal systems — so she isn't learning your software while working your account.

Bring her a broken revenue cycle, and she'll tell you specifically where it's leaking — and what to do about it.

James Hardwick

James Hardwick brings a quality improvement perspective to Zaara Solutions' consulting work. He's been exploring the healthcare quality improvement field closely — including program design, data integrity, patient satisfaction, and accreditation and board-level reporting — and that lens shapes how Zaara approaches the operational side of a practice's revenue cycle, not just the billing mechanics.

James brings almost 30 years of experience with the entirety of the revenue cycle, with particular depth in denial root-cause analysis, payer contract review, and billing staff training.